Are you struggling to find those perfect, personalised touches that will make your wedding truly unforgettable? Don’t worry, you’re not alone! Today, we’re shining our Supplier Spotlight on Pretty Hearts, a family-run bespoke wedding stationery business that’s been capturing the hearts of couples across the UK. Owners Helena and Carl have kindly agreed to give us an inside look at their journey, from turning their own wedding planning experience into a thriving business to helping others create unique and personalised wedding products.
Grab your favourite brew and join us as we chat with the charming duo behind Pretty Hearts. Learn about their passion, creative process, and pick up some expert tips along the way. So, let’s dive right in and get to know the magic-makers at Pretty Hearts!
Pretty Hearts, the family-run business based in Belper, takes pride in offering couples a fantastic range of bespoke wedding stationery. Co-owners Helena and Carl share a strong commitment to creating unique and beautiful designs that truly capture each couple’s individual style and vision for their special day.
Helena explains, “Our range of bespoke wedding products includes everything from place cards and table numbers to larger items like wedding signage, welcome signs, and seating charts. We are dedicated to helping couples add those personal touches that make their wedding day truly unforgettable.
With a keen eye for detail and a passion for creating memorable stationery, Helena and Carl ensure every couple’s needs are met with their stunning collection of customisable wedding items.
The heart and soul of Pretty Hearts are its founders, Helena and Carl, a married couple who have been together for over 15 years. They have built a wonderful life together, complete with two beautiful children, and their complementary skills make them the perfect team to run the business.
Helena brings a wealth of experience in customer care and relations to the table, having worked in the field before starting Pretty Hearts. She shares, “Our passion for providing exceptional customer service, high-quality products, and a personalised touch is what drives us.”
On the other hand, Carl is an engineer whose expertise in problem-solving and attention to detail plays a crucial role in ensuring the quality and precision of Pretty Hearts’ products. The dedication and passion they both bring to their work are truly evident in every aspect of the business.
Helena and Carl’s journey to starting Pretty Hearts was fueled by their personal experience of navigating the uncertainties surrounding their own wedding during the COVID-19 pandemic. After having to move their big day four times, they came to appreciate the importance of personalised and flexible stationery options for couples.
Helena shares, “It was during this challenging time that our passion for creating bespoke items grew, and we decided to channel this into starting our own wedding stationery business.” They saw an opportunity to help other couples create unique and beautiful stationery that truly reflects their style and vision for their special day.
With Pretty Hearts, Helena and Carl are committed to providing high-quality and customisable stationery options, along with excellent customer service. Inspired by their experiences and the challenges they faced, they’re thrilled to help others navigate the complexities of wedding planning and contribute to making their special day even more memorable.
What sets Pretty Hearts apart from other businesses offering similar wedding products and services is their unwavering commitment to quality, personalisation, and customer satisfaction.
Helena explains, “We use high-quality acrylic material that provides a durable and elegant finish, which can be customised with different colours, designs, and fonts to match any wedding theme.” Their attention to detail and flexibility in design options ensures that every couple gets a tailor-made experience that truly reflects their individual style.
Apart from their exquisite design services, Pretty Hearts also prides itself on delivering exceptional customer service. Helena adds, “We offer efficient turnaround times and competitive pricing. We are passionate about our craft and work hard to ensure that every customer is completely satisfied with their order.”
Building lasting relationships with their couples is another hallmark of Pretty Hearts’ approach. Helena says, “It’s important for us to capture the essence of who they are and help them on their wedding journey by making their whole experience with us as seamless as possible.” By getting to know their couples and understanding their unique story, Pretty Hearts is able to provide an unparalleled level of personalisation and care.
When it comes to personalising your wedding stationery, Pretty Hearts has got you covered. Helena shares more about the wide array of customisation options available to ensure your wedding products perfectly align with your individual style and vision.
“At our wedding stationery business, we offer a range of customisation options for our products,” Helena says. One standout feature is their use of high-quality acrylic materials, which come in a wide variety of colours. “We understand the importance of matching the colours to your specific wedding theme, and we are always happy to look into colour options that will best suit your colour scheme.”
Beyond colour choices, Pretty Hearts also provides an extensive selection of font options. Helena explains, “We understand that each couple has their own unique style, and we want to ensure that the fonts used in our designs complement your personal preferences.” Their team is more than willing to recommend font styles based on your tastes.
For couples seeking to save on costs without sacrificing quality, Pretty Hearts also offers rental options for some of their generic signage and table numbers. Helena shares, “This is a great option for couples who want high-quality products for their special day but don’t want to purchase them outright.”
With such a variety of customisation options available, Pretty Hearts ensures that every couple receives personalised, high-quality wedding stationery that seamlessly matches their unique style and preferences.
Helena and Carl take pride in the popularity of their top-selling products at Pretty Hearts: acrylic place names and matching table plans. “These place names look absolutely stunning on a wedding table set up and add a personal touch to each guest’s place setting,” Helena explains.
Their acrylic place names are available in a gorgeous matt finish or a hand-painted finish, both made from high-quality acrylic material that ensures a durable and elegant finish. Helena shares that they’ve worked hard to find the best paint and materials for a quality finish that lasts throughout your wedding day and beyond. These items have received rave reviews from clients for their uniqueness, elegance, and personalisation.
In addition to their place names, Pretty Hearts also offers matching table plans made from the same high-quality acrylic material, creating a cohesive look for your wedding reception. Customisable with your wedding theme, colours, and font choices, these table plans not only look beautiful but also make it easy for guests to find their assigned tables.
With such stylish and personalised offerings, it’s no wonder that these products are top-sellers among Pretty Hearts clients, adding that extra touch of magic to their special day.
To ensure a stress-free experience and well-timed delivery, Helena and Carl recommend that couples should start looking to order their wedding stationery around 4-6 months ahead of their wedding date. This allows ample time to explore options and collaborate on personalised designs that align with the wedding theme and preferences.
For bespoke items, couples should allow additional time for creation and delivery. At Pretty Hearts, a small deposit is taken to secure the wedding date in their diary, and the guest list is requested around 6 weeks before the big day.
Helena and Carl have streamlined their process for designing and creating custom wedding products, which consists of the following steps:
Clear communication is maintained throughout the process, whether via email, phone, or Etsy, ensuring that clients are kept informed of progress, updates, or changes. The ultimate goal is to provide high-quality, personalised wedding products that exceed expectations and contribute to a truly unforgettable special day.
In conclusion, Pretty Hearts is a wonderful example of how passion and dedication can lead to a thriving business that brings joy and personalisation to countless weddings. Helena and Carl’s commitment to delivering bespoke, high-quality wedding stationery, coupled with their outstanding customer service and attention to detail, ensures that every couple they work with experiences a seamless, memorable journey. If you’re planning your own special day, and looking for elegant, custom wedding stationery with a personal touch, Pretty Hearts might just be the answer to creating that perfect, lasting impression for you and your guests.